PRIVACY POLICY:

As an ethically responsible company, O NEW will not share any client information with other organization. Client information will be held in confidential and will be used solely for the purposes of improving customer service.

Any internet users can visit O NEW on our Web Site without telling us who they are or revealing any information about themselves. In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently and which materials users access the most. This information helps O NEW to determine what areas would interest our users the most, and how we can continually create a better overall experience for our users by improving the content of the Site.

There are times however, when O NEW may need information from our clients, such as their name and address. Customarily, the personal information O NEW obtains is used only to respond to inquiries or to process orders.

The O NEW Web Site may contain links to other Web sites such as O NEW’S subsidiaries or authorized distributors. While O NEW tries to link only to sites that share its high standards and respect for privacy, O NEW cannot take responsibility for the content or the privacy practices employed by other sites.

O NEW: TERMS & CONDITIONS OF SALE

TERMS OF SALE:

By purchasing from O NEW, you agree to these TERMS AND CONDITIONS. No other terms shall apply except as agreed in writing signed by us. We reserve the right to correct typographic errors and reject orders.

SHIPMENTS:

All shipments are PHILADELPHIA, PENNSYLVANIA, USA. Most orders are shipped via UPS Standard Ground unless instructions accompany order. Outside the UPS zones, shipment will be made Best Way. The responsibility for goods delay, lost, or damaged in transit rests with the carrier.

SHORTAGES & MIS-SHIPMENTS:

Any shortages or mis-shipment must be reported within 15 days.

RETURN OF MERCHANDISE:

No merchandise accepted for return 30 days after delivery date. No credit allowed on merchandise shipped as ordered and returned without obtaining an authorization number IN ADVANCE. A 20% restocking charge applies to all returns, and transportation charges must be fully prepaid. We will pay ground transportation charges on re-sent or returned merchandise due to O NEW’S error. No returns on custom-made parts.

CANCELLATION POLICY:

Blanket orders can be cancelled 90 days before scheduled ship date. There will be a 10% charge if a blanket order is canceled within 90 days of scheduled ship date, and a 20% charge if cancelled within 60 days. Regular orders for non-custom parts can be canceled any time before the order is shipped. For custom parts, a 30% down payment is required either at the time of order, the balance is Net 30 days. There is no charge for custom orders cancelled 90 days in advance of the scheduled shipment. There will be a 10% charge if a custom order is cancelled within 90 days, and a 20% charge if a custom order is cancelled within 60 days.

REMITTANCES SHOULD BE SENT TO:

O NEW, INC.

Philadelphia PA 19109 USA

Credit Card Payments: Visa, MasterCard, Discover, or American Express Accepted.

INTERNATIONAL CUSTOMERS:

Advance Payment Required via Bank Wire, Cashier’s Check or Approved Credit Card.

CREDIT APPLICATION:

To establish a net 30 day account, please email this completed form.

LIMITED WARRANTY – IMPORTANT NOTICE TO PURCHASER:

O NEW warrants only this product will be free from defects in materials and workmanship at the time of manufacture. This limited warranty expires one year after delivery to the end-user. O NEW’S entire obligation to and the exclusive remedy of any party for breach of this limited warranty shall be limited to replacement of the defective product or refund of the original purchase price of this product, at S option. Purchaser has thirty (30) days to return the goods after O NEW has agreed to accept the return. All freight charges on returned material shall be paid by the Purchaser. O NEW’S limited warranty shall not apply, however, to the product that have been subjected to misuse, alteration, accident or negligence during handling or storage.

DISCLAIMER OF IMPLIED WARRANTIES:

All implied warranties, which may arise by implication of law or application of course of dealing or usage of trade, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose are expressly excluded. There are no warranties, which extend beyond the description of the faced hereof. The end user is solely responsible for the suitability and fitness of this product selected for a particular application.

OBLIGATIONS:

You warrant, represent and agree: (1) to comply with all laws; (2) that our sale and shipment of the product will not, by export thereof, your legal status or otherwise, cause us to violate any law; and (3) to indemnify us against any losses from a failure by you or a third party to comply with law or these terms and conditions, or from use of the product.

SAFETY WARNING:

Failure or improper selection or improper use of the components and products described herein or related items can cause death, personal injury and/or property damage. This document and other related information from O NEWprovides product options for further investigation by users having the technical expertise. It is important that you analyze all aspects of your application and review the information concerning the component or product in the current catalog. Due to the variety of operation conditions and applications for these components or products, the user, through his own analysis and testing, is solely responsible for making the final selection, installation and maintenance of the components and products and assuring that all performance, safety and warning requirements of the application are met. All products set-ups and maintenance require the supervision of a qualified individual who is familiar with installation, inspection and testing through training or experience.

IMPORTANT NOTICE:

The products described herein, including without limitation, product features, specifications, design, availability and pricing, are subject to change without notice. We continuously improve the products, and we reserve the right to change specifications without incurring any obligation to incorporate new factors in equipment previously sold.

 

O NEW, INC.

Philadelphia, PA 19109 USA

Tel: 484-272-7077

Email: Sales@0new19109.com

Website: www.0-new.com